Paskelbta: 2021 - 10 - 05
Galioja: 2021 - 11 - 30
Praktikos trukmė: 12 savaitės
Saltoniškių g. 10C
Telefonas: +370 664 23032
Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy?
We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products!
So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected!
What You Will Do:
- Communicate with customers via live chat and email;
- Ensure excellent customer journey;
- Answer customers’ queries & provide reliable information;
- Work alongside techies to understand IT business logic;
- Build and develop customer relationships that will turn clients into advocates.
What We Expect:
- Fluent in English;
- Ability to work day/ evening / weekend shifts;
- Eager to learn and grow;
- Empathy and understanding - basically showing clients how important they are!
- Helpful personality - we want our team to practice what we preach - being there to our clients and each other.
What We Offer:
- Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;
- Always fully stocked kitchen to fuel your productivity;
- A professional in-house physical health coach who will help you take care of your health;
- Additional health insurance that works according to your needs;
- Top-notch technologies and tools to work on world-renowned products;
- Great conditions for work - flexible work schedule (day, evening, night, weekend shifts) and opportunity to occasionally work from home;
- Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it!
- Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings, team retreats & workation trips like nobody else.
- Gross base salary starting 826-1075 EUR/month (additional bonuses, programmes and salary reviews 2/ year makes this number shift quite fast to say at least).
Recruitment process online
Detalizavimas / rezultatai
Communicate with clients, answer their queries and provide reliable information (IT related)