Junior Customer Success Manager (Day/evening/night/weekend shifts)

Technologijos mokslai 87 peržiūrėjo

Paskelbta: 2021 - 10 - 05

Galioja: 2021 - 11 - 30

Praktikos trukmė: 12 savaitės

Saltoniškių g. 10C
Telefonas: +370 664 23032

Praktikos aprašymas

Great Cyber products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented CyberCare Customer Success team in the mission of making the techworld easy? We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and the ability to adapt to changes quickly are valued here a lot. This is an excellent opportunity to learn about the tech industry while working with TOP worldwide IT products! So if you’re ready to take on the world – apply! Spoiler alert: exponential career growth inside the Tesonet accelerator is expected! What You Will Do: - Communicate with customers via live chat and email; - Ensure excellent customer journey; - Answer customers’ queries & provide reliable information; - Work alongside techies to understand IT business logic; - Build and develop customer relationships that will turn clients into advocates. What We Expect: - Fluent in English; - Ability to work day/ evening / weekend shifts; - Eager to learn and grow; - Empathy and understanding - basically showing clients how important they are! - Helpful personality - we want our team to practice what we preach - being there to our clients and each other. What We Offer: - Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more; - Always fully stocked kitchen to fuel your productivity; - A professional in-house physical health coach who will help you take care of your health; - Additional health insurance that works according to your needs; - Top-notch technologies and tools to work on world-renowned products; - Great conditions for work - flexible work schedule (day, evening, night, weekend shifts) and opportunity to occasionally work from home; - Professional growth opportunities inside the Tesonet accelerator. A big chunk of our team moves towards Product Development, AI, Marketing, PR, Sales - you name it! - Awesome team. Seriously - the best! We make regular internal events, knowledge-sharing gatherings, team retreats & workation trips like nobody else. - Gross base salary starting 826-1075 EUR/month (additional bonuses, programmes and salary reviews 2/ year makes this number shift quite fast to say at least). Recruitment process online

Praktikos planas

Užduotis Atsakomybės lygis Detalizavimas / rezultatai
Stebėjimas Asistavimas Savarankiškas darbas
Communicate with clients, answer their queries and provide reliable information (IT related)